Southwest
If your scheduled flight is more than 15 minutes delayed they can switch you to another SW flight, free of charge. Ask them at the counter - their system shows delays that the monitors won't yet.
American Airlines
They have reduced mileage awards they don't promote very heavily. You are supposed to have this particular credit card, but they have never checked when I used it. You just need to know the booking code that's on the website when you call in.
Booking on the phone
If you have to book over the phone, most airlines will charge you a reservation fee. Have them transfer you to tech support and act computer illiterate - they won't charge a reservation fee. I have done this with United before.
With American, try and get the operator to waive the fee. If they don't, file a complaint. I received a $40 voucher for complaining about being charged a $20 reservation fee per ticket.
Use Expedia. etc to find flights, not to book them
Don't ever book flights using these travel services! They jack up the costs, add fees and the airlines can't help you directly if something goes wrong or you want to transfer. Just use it as a service to find cheaper airfare and book directly with the airlines themselves. Besides, they won't show you Southwest's flights anyways.
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